At mt966, protecting your personal data is a responsibility we take seriously. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights available to you as a registered player. We encourage you to read this document in full before creating your account.
These six principles underpin every data-handling decision we make at mt966. The full legal text follows in the clauses below.
All data transmitted between your device and the mt966 platform is encrypted using industry-standard TLS/SSL technology. Your login credentials, financial transactions, and personal details are never transmitted in plain text.
mt966 does not sell, rent, or trade your personal information to third-party marketers, data brokers, or any external commercial entity. Your data is used exclusively to operate your account and deliver our services to you.
Promotional emails, SMS messages, and push notifications are opt-in only. You can update your communication preferences at any time via your account settings, and all marketing communications include a clear unsubscribe option.
mt966 collects only the data that is genuinely necessary to verify your identity, process your transactions, and comply with our legal obligations. We do not collect data speculatively or in bulk beyond what each specific purpose requires.
We retain personal data only for as long as it is needed for the purpose for which it was collected, or as required by applicable financial regulations. When the retention period expires, data is securely deleted or anonymised.
You have the right to access, correct, or request deletion of your personal data held by mt966. Our support team processes all data rights requests within 30 days and will guide you through the process step by step.
The following definitions apply throughout this Privacy Policy:
mt966 collects personal data through several channels. The categories of data we collect, and the context in which each category is gathered, are described below.
2.1 Registration Data
When you create an mt966 account, we collect the information you submit in the registration form, including your full legal name, date of birth, Indonesian residential address, email address, and mobile phone number. This information is required to open your account and cannot be omitted.
2.2 Identity Verification (KYC) Data
To comply with our obligations to prevent fraud and money laundering, we collect copies of official identity documents submitted during the KYC process. Accepted documents include the Indonesian National Identity Card (KTP), a valid Indonesian passport, and a valid Indonesian driving licence (SIM). We may additionally collect proof-of-address documents and payment method confirmation screenshots.
2.3 Financial Transaction Data
We record full details of every deposit and withdrawal transaction processed through your mt966 account, including the amount (in IDR), the payment method used (such as BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, or LinkAja), timestamps, and transaction reference numbers. This data is retained for a minimum of five years in accordance with financial record-keeping obligations.
2.4 Usage and Behavioural Data
We automatically collect data about how you interact with the mt966 platform, including pages visited, games played, bets placed, session duration, and navigation paths. This data is used in aggregate to improve our product and in individual form to detect unusual account activity that may indicate fraud or problem gambling patterns.
2.5 Technical and Device Data
We collect technical information from your device when you access the mt966 platform, including your IP address, device type (desktop, mobile, tablet), operating system, browser type and version, screen resolution, and time zone. This information is used for security monitoring, fraud prevention, and geographic eligibility verification.
2.6 Communication Data
When you contact mt966 customer support, submit a complaint, or interact with our team via live chat or email, we retain a record of that correspondence. This includes the content of messages, the channel used, and the resolution outcome. These records are kept for quality assurance and dispute resolution purposes.
mt966 uses personal data only for specific, legitimate purposes. The table below summarises the primary purposes for which your data is used and the corresponding data categories involved.
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Registration data, KYC data, contact details |
| Processing deposits and withdrawals | Financial transaction data, KYC data, payment method details |
| Fraud detection and prevention | Technical/device data, usage data, financial data, KYC data |
| Anti-money-laundering compliance | KYC data, financial transaction data, communication records |
| Responsible gaming monitoring | Usage and behavioural data, financial transaction data |
| Customer support and dispute resolution | Communication data, account data, transaction data |
| Platform analytics and improvement | Aggregated usage data, technical data |
| Personalised promotions (opt-in only) | Usage data, registration data, communication preferences |
| Legal and regulatory compliance | All categories as required by applicable law |
mt966 does not use your personal data to make automated decisions that produce legal or similarly significant effects on you without human review. Where automated profiling is used for fraud detection, any resulting account action (such as a temporary hold or review) is subject to human oversight by our compliance team.
mt966 processes personal data only where a valid legal basis exists. The legal bases on which we rely are as follows:
mt966 does not sell your personal data. We share personal data only in the limited circumstances described below, and only to the extent necessary for the relevant purpose.
5.1 Third-Party Service Providers
We share personal data with trusted service providers who assist in delivering the mt966 platform. These include:
All third-party service providers engaged by mt966 are required to enter into a formal data processing agreement, obligating them to process personal data only on mt966's documented instructions and to maintain appropriate security standards.
5.2 Regulatory and Law Enforcement Disclosure
mt966 may disclose personal data to governmental authorities, financial intelligence units, or law enforcement agencies where required by applicable law or by a valid legal order. In such cases, mt966 will disclose only the minimum information required to satisfy the legal obligation and will notify the affected player where legally permissible to do so.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a substantial part of mt966's business assets, player personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material change to this Privacy Policy that may result from the transaction.
The mt966 platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure user experience. The following categories of cookies are in use:
You can manage or delete cookies via your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to your mt966 account. Disabling other cookie categories will not affect your ability to access the platform but may reduce certain personalisation features.
mt966 implements a layered security framework designed to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security measures include:
Despite these measures, no digital platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, mt966 will notify affected players without undue delay and take all reasonable steps to contain and remediate the breach.
mt966 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following standard retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal obligation / AML compliance |
| KYC identity documents | Duration of account + 5 years post-closure | Legal obligation / AML compliance |
| Financial transaction records | Minimum 5 years from transaction date | Financial record-keeping regulations |
| Customer support communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Usage and behavioural data | 2 years (aggregated thereafter) | Legitimate interest / product improvement |
| Marketing consent records | Until consent withdrawn + 3 years | Legal obligation / consent management |
| Session and device logs | 13 months from session date | Security monitoring / fraud detection |
When a retention period expires, personal data is securely deleted from active systems and backups within a reasonable timeframe following the scheduled purge cycle. Data that has been fully anonymised — such that it can no longer be linked to an identifiable individual — is not subject to these retention limits and may be retained indefinitely for statistical purposes.
As a registered mt966 player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team as described in Clause 13.
The mt966 platform is strictly restricted to individuals who are 21 years of age or older. mt966 does not knowingly collect personal data from any individual under the age of 21.
During the account registration process, players are required to declare that they meet the 21+ age requirement. This declaration is reinforced by our KYC verification process, which confirms age using official government-issued identity documents such as the Indonesian National Identity Card (KTP) or passport.
If mt966 discovers that personal data has been collected from an individual who does not meet the 21+ age requirement — whether through self-disclosure, KYC review, or any other means — the following steps will be taken immediately:
If you believe that an individual under the age of 21 has registered or attempted to register on the mt966 platform, please contact our support team immediately at [email protected].
The mt966 platform integrates services provided by third-party game studios, payment processors, and infrastructure providers. While mt966 selects these partners carefully and requires them to adhere to strict data protection standards, this Privacy Policy applies only to data processing carried out by mt966 directly or by third parties acting on mt966's documented instructions as data processors.
Game studios whose titles are hosted on the mt966 platform — including but not limited to Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft — operate under their own privacy policies with respect to any data processed through their proprietary game engines. mt966 ensures that no personally identifiable player data beyond an anonymised session token is passed to game studio systems.
Indonesian payment partners — including bank transfer systems operated by BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon, and e-wallet platforms OVO, DANA, GoPay, ShopeePay, and LinkAja — process your payment data under their own respective terms of service and privacy policies when you initiate a transaction. mt966 is not responsible for the data practices of these independent payment institutions beyond the scope of our contractual data processing agreements with them.
mt966 reserves the right to update this Privacy Policy from time to time to reflect changes in applicable law, our data processing practices, or the services we offer. The following process applies when changes are made:
We encourage you to review this Privacy Policy periodically. All previous versions of this policy are retained by mt966 and are available upon request from our support team.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data mt966 holds about you, please contact us through the following channel:
Customer Support: 24/7 Live Chat — available within your mt966 account dashboard
Support Hours: 00:00 – 24:00 WIB (Western Indonesia Time, UTC+7), every day of the year
Languages: English and Indonesian (Bahasa Indonesia) — native-speaking agents available
Email: [email protected]
When submitting a data rights request, please include your registered account username and, where applicable, a description of the specific data or processing activity your request relates to. This will help our team locate the relevant records and respond to your request within the 30-day timeframe described in Clause 9.
If you are not satisfied with mt966's response to a data rights request or privacy complaint, you have the right to escalate the matter through the formal complaints process described in our Terms & Conditions, or to seek independent dispute resolution through the relevant authority under mt966's operating licence.
Have more questions about how mt966 handles your data or protects your account? The pages below cover all the essential information you need.
Read the full legal terms that govern your mt966 account, including eligibility, deposits, withdrawals, bonuses, and betting rules.
Read TermsExplore the player protection tools mt966 offers, including deposit limits, self-exclusion, and access to professional support services.
Learn MoreFind plain-language answers to common questions about account security, KYC verification, payment methods, and player data.
View FAQLearn more about the mt966 brand, our mission to serve Indonesian players, and the values that guide how we operate.
About mt966Return to the homepage to explore our full range of games, check the latest promotions, and see why players across Indonesia choose mt966.
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